Frequently Asked Questions
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No, not yet 😏— 828 Bail Bonds operates as a service-area bail bond provider in this region. Our licensed agents travel throughout Shelby, Cleveland County, Gaston County, and Lincoln County to assist clients quickly and discreetly.
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Yes. ShelbyBailBonds.com is operated by 828 Bail Bonds, one of Western North Carolina’s most established bail agencies.
Our Shelby coverage focuses on Cleveland County, Gaston County, and Lincoln County, with licensed agents available 24/7. -
We primarily serve:
Cleveland County (Shelby)
Gaston County
Lincoln County
If the defendant is being held elsewhere in North Carolina, we can often still help—just call and ask.
📞 704-980-BAIL
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After an arrest, a magistrate or judge sets a bail amount. Bail is a financial guarantee that the defendant will appear for court.
If you can’t afford the full bail amount, a licensed bail bondsman posts the bond for a non-refundable premium (typically 15%), allowing the defendant to be released while their case moves forward.
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In North Carolina, bail bond premiums are regulated by the NC Department of Insurance.
The standard premium is 15% of the total bond amount.There are no hidden fees. Any payment arrangements are discussed clearly before paperwork is signed.
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Yes. In many cases, we can work with structured payment arrangements depending on the situation, bond amount, and court requirements.
We expect clients to honor agreed-upon payment plans, but if something changes, communication is key—reach out to your agent as soon as possible.
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Once paperwork and payment are completed, release time depends on:
The jail facility
Time of day
Court or magistrate processing
We move as fast as the system allows and stay in contact throughout the process.
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Typically:
A valid photo ID
Basic information about the defendant
Payment for the bond premium
In some cases, collateral (depending on bond size and risk)
Your agent will walk you through exactly what’s needed for your situatio
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Collateral is something of value (property, vehicle title, etc.) used to secure a bond in higher-risk cases.
Not all bonds require collateral, and if it is used, it is returned once the case is complete, assuming all court obligations are met. -
Missing a court date can lead to:
A bond forfeiture
Additional charges
Arrest warrants
If a court date is missed, contact your bail agent immediately. The sooner we know, the more options may be available.
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Yes. We emphasize court-date awareness and provide guidance, but the responsibility to appear always rests with the defendant.
We also offer tools and reminders to help clients stay on track.
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Absolutely. All agents working through 828 Bail Bonds are licensed and regulated by the North Carolina Department of Insurance.
Verification matters—never work with an unlicensed bondsman.
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Yes. We frequently assist with:
Bond transfers
Missed court guidance
Payment issues
Questions about ongoing cases
If something doesn’t feel right with your current bond, give us a call.
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Yes. Arrests don’t happen on a schedule—and neither do we.
📞 704-980-BAIL
Available 24 hours a day, 7 days a week, including nights, weekends, and holidays. -
Licensed, established agency
Hundreds of verified reviews across WNC
Clear communication & transparent pricing
Fast response times
Agents who actually answer the phone
When you call us, you’re speaking with someone who knows the local courts—and takes your situation seriously.
